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Account help

Log in to the borrower portal or download the app!

  • Where can I see my payment plans?
  • How do I contact Scratch Support?
  • What do I do if I suspect fraudulent activity on a Scratchpay account?
  • What can I find the Scratchpay terms of service?
  • How do I manage email notifications for my Scratchpay account?
  • How do I stop mobile notifications (SMS)?





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