How do I contact Scratchpay? May 14, 2021 21:04 Updated Follow Our friendly, understanding representatives are available 24 hours a day, 7 days a week to help you by phone or email: Phone: 855-727-2395Email: firstname.lastname@example.org Related articles Where can I see my payment plans? Where can I use Scratchpay? How do I get the Scratchpay Plan app? How do I apply for a payment plan? Can I pay my Scratchpay bills by check? Comments 0 comments Article is closed for comments.